The treatment provider is one of more than a dozen programs recently identified by 5 INVESTIGATES that are not operating despite being listed as “active” in a state database that is supposed to track care providers in real-time. “I think she went back to London,” said a neighbor who also worked in the building. The office in the basement of the old Victorian home in Minneapolis was listed in state records as an open and active program for substance use disorder treatment.īut the woman who offered those services hadn’t been seen in months. The phone rang and rang, never hitting a voicemail message. Dead phone lines and empty offices: Mental health providers are closing and Minnesota doesn’t know